Privacy Policy

Chum Creek Coffee ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully.

1. Information We Collect

Information you provide directly:

• Name and email address when you submit our contact form
• Any additional information you voluntarily provide in messages to us

Information collected automatically:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited, time spent on pages, and navigation patterns
• Referring website or source that led you to our Site
• Device type and screen resolution
• Cookie data and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and contact form submissions
• To analyse website traffic and improve our content and user experience
• To understand which casino reviews and content are most useful to our visitors
• To detect and prevent fraud or abuse of the Site
• To comply with legal obligations

3. Affiliate Links and Third Parties

Our Site contains affiliate links to third-party online gambling operators. When you click on these links:

• The third-party operator may collect information about you according to their own privacy policy
• Tracking cookies may be placed to attribute your visit to our Site for commission purposes
• We do not control and are not responsible for the privacy practices of third-party operators

We strongly recommend reading the privacy policy of any third-party site before providing personal information.

4. Analytics

We may use third-party analytics services (such as Google Analytics) to help us understand how visitors use the Site. These services collect information such as how often you visit, which pages you view, and what other sites you visited before coming to our Site. We use this data solely to improve the Site. Analytics providers may use cookies and similar technologies to collect this information.

5. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers: With trusted third parties who assist us in operating the Site (hosting, analytics, email services)
• Legal requirements: When required by law, regulation, or legal process
• Protection: To protect the rights, property, or safety of Chum Creek Coffee, our users, or others

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Contact form submissions are retained for up to 12 months. Analytics data is retained according to the default settings of our analytics provider.

8. Your Rights

Under the Australian Privacy Act 1988, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of marketing communications
• Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, contact us at info@chumcreekcoffee.com.au.

9. Children's Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at info@chumcreekcoffee.com.au.